The use of a process approach allows diverse teams to become more productive than teams without a process approach. Having a process to follow brings continuity to project teams who may have to deal with changing personnel throughout the project life cycle. By focusing on a process, team members can minimize the interpersonal conflicts that inevitably arise as teams develop. See attached PDF file for more details. For questions about the white paper, contact: W. Gary Craig Telephone No.: (315) 471-4420 ext. 170 E-mail: gcraig@edgewaternet.com For technical questions, contact: Chris Crockett Telephone No.: (585) 641-3060 ext. 105 E-mail: ccrockett@projectedge.com For Sales and Demonstration, contact: Chris Crockett Telephone No.: (585) 641-3060 ext. 105 E-mail: ccrockett@projectedge.com File Attachment: